Why is WD Passport Not Showing Up in Windows? 12 Ways to Fix It

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Western Digital’s My Passport is an ideal external drive choice among most

Windows users. If it doesn’t show up in File Explorer despite the LED light

indicating it’s working fine, you might feel that your money has gone down

the drain.

But you need not worry, as this is a common issue among those who

recently migrated their drive or upgraded to Windows 11. The problem

can lie within your computer, operating system, or the My Passport HDD

or SSD itself. Nonetheless, the simple solutions mentioned here should

help you fix it.


Check for Hardware Defects

If the WD My Passport is still not showing up, there are probably hardware

defects. So, we recommend checking if the ports are broken. While you’re

at it, also examine if the USB cable and the adapter are fine.

You never know if one of the USB headers on the motherboard may be

damaged. Therefore, we advise plugging the internal cable into another

header to see if this fixes your problem.


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Assign Drive Letter

In some cases, the WD My Passport drive shows up on Disk Management,

Device Manager, and other utilities but not under Devices and drives in This

PC. This happens when a drive letter isn’t assigned, making the computer

unable to recognize the external drive. Here’s a quick workaround to this

fix:

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